At Atemporal, we value and respect your privacy. This Privacy Policy explains how SC ATEMPORAL STUDIO SRL ("Atemporal", "we", "our", or "us") collects, uses, stores, and protects your personal information when you visit or make a purchase through www.atemporalstudios.com

By using our Website and services, you agree to the practices described in this Privacy Policy.

1. Who we are

SC ATEMPORAL STUDIO SRL
Bucharest, Romania
Email: office@atemporalstudio.ro

Atemporal operates this Website through the Shopify platform, which enables us to provide our products and services securely.

2. Personal Information we  collect

Depending on how you interact with our Website, we may collect the following categories of personal information:

Information you provide directly

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction details
  • Account login details (if applicable)
  • Information provided through customer support inquiries, returns, or contact forms

Information collected automatically

When you browse our Website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages viewed and browsing behavior
  • Time spent on the Website
  • Referral URLs and interaction data

Information from third parties

We may receive limited information from:

  • Shopify
  • Payment processors
  • Delivery and logistics providers
  • Marketing and analytics providers
  • Social login services such as Google or Facebook (if used)

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Provide customer support
  • Manage returns and exchanges
  • Send order confirmations and shipping updates
  • Improve our Website and customer experience
  • Prevent fraud and maintain Website security
  • Comply with legal and financial obligations
  • Send marketing communications if you have consented to receive them

4. Marketing Communications

If you subscribe to our newsletter or consent to marketing communications, we may send you emails or messages regarding new collections, products, campaigns, or updates.

You can unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

5. Payments

Payments on our Website are processed securely through Shopify and its authorized payment providers. Atemporal does not store full payment card details on its own servers.

6. Shipping and Service Providers

In order to operate our business, we may share limited personal information with trusted third parties such as:

  • Courier and delivery companies
  • Payment processors
  • Hosting and cloud service providers
  • IT and technical support providers
  • Analytics and marketing services

These parties process personal data only as necessary to provide their services and are required to keep your information confidential.

7. Cookies and Analytics

Our Website uses cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and personalize your experience.

Some cookies may also be used for marketing or advertising purposes through Shopify or third-party services.

You can manage cookie preferences through your browser settings.

For more information, please refer to our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • fulfill orders and provide services
  • comply with legal, accounting, and tax obligations
  • resolve disputes and enforce agreements

Certain financial documents may be retained for the period required under Romanian law.

9. Your Rights

Under applicable data protection laws, including the GDPR, you may have the right to:

  • access your personal data
  • correct inaccurate information
  • request deletion of your data
  • restrict or object to processing
  • withdraw consent for marketing communications
  • request data portability
  • file a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at:
office@atemporalstudio.ro

10. International Transfers

Some of the services used by Atemporal and Shopify may process or store data outside Romania or the European Economic Area. In such cases, appropriate safeguards are implemented in accordance with applicable data protection laws.

11. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. Any updates will be published on this page.

13. Contact

If you have any questions regarding this Privacy Policy or how your personal data is processed, please contact us:

SC ATEMPORAL STUDIO SRL
Email: office@atemporalstudio.ro
Address: Toamnei Street, No. 6, Sector 2, Bucharest, Romania
Phone: +40 734 985 389